Understanding Data Synchronization with Integrations

Effective data synchronization between Planster and your integrated Warehouse Management System (WMS) or third-party logistics provider (3PL) is key to accurate inventory planning. This guide covers data sync frequency, troubleshooting tips, and manual sync options.

• Planster automatically synchronizes data with your integrated systems once daily.

• Syncing typically occurs during off-peak hours (overnight).

• Data in Planster is updated daily, ensuring your inventory planning is based on recent data.

Planster integrates with various WMS and 3PL systems, and the specific data synchronized may vary. Generally, Planster syncs the following data types:

• Inventory Levels: Current inventory quantities across warehouses.

• Products: Product catalog data, including SKUs and descriptions.

• Inbound Shipments: Details of incoming shipments.

• Inbound Shipment Suppliers: Supplier information related to incoming inventory.

• Orders: Information about sales orders.

• Order Channels: Attribution data for sales channels.

• Order Shipments: Outbound shipment creation details.

• Warehouses: Information about warehouse locations and facilities.

• Shipping Methods: Available shipping methods.

• Returns: Data related to returns and RMAs.

• Bills: Billing information.

• Create/Update Inbound Shipments: Ability to directly manage inbound purchase orders within Planster.

• Warehouse Customers and Locations: Customer-specific and location-specific data within warehouses.

For detailed integration-specific capabilities, refer to Planster’s Integrations page.

If your data seems incorrect or outdated:

• Check your WMS or 3PL system directly to confirm accuracy.

• Ensure your integration shows an active connection status in Planster.

• Allow up to 24 hours for recent changes to reflect in Planster.

• Perform manual data updates in Planster if immediate synchronization is needed (inventory adjustments, product updates).

If synchronization issues persist or you need additional support, contact Planster Support—we’re here to help ensure your data synchronization runs smoothly!